POLITICA DI RIMBORSO

This Refund Policy explains the conditions under which refunds may be granted for digital products, online training programs, and services purchased through www.marcoteora.com (the “Website”).

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By purchasing any product or service from Quantum Leap Academy, you acknowledge and agree to the terms outlined below.

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1. Digital Products and Online Courses

All products and services offered through Quantum Leap Academy are primarily digital, including online video courses, downloadable materials, and access to members-only content.

Due to the nature of digital content and the immediate access provided after purchase, all sales are generally final and non-refundable once access has been granted.

 

2. Exceptions (Eligible Refund Cases)

A refund may be considered only in the following circumstances:

• Duplicate payment (accidental double charge)

• Technical issues that prevent access to the purchased content and cannot be resolved within a reasonable timeframe

• Billing errors confirmed by our support team

• Any refund obligation required by applicable consumer protection laws

Refunds are not guaranteed and are evaluated on a case-by-case basis.

 

3. Non-Refundable Situations

Refunds will not be issued in cases such as:

• change of mind after purchase

• lack of time to follow the program

• personal dissatisfaction not related to technical access issues

• failure to achieve expected results

• lack of usage of the purchased content

• misunderstanding of the product description

• purchase made without reading the Terms, Disclaimer, or Refund Policy

Quantum Leap Academy provides educational content and does not guarantee specific outcomes.

 

4. Chargebacks and Payment Disputes

Payments may be processed through third-party payment providers such as Stripe and PayPal.

We strongly encourage customers to contact us directly before initiating a chargeback or dispute, as we are committed to resolving issues professionally and efficiently.

Unjustified chargebacks may result in the immediate suspension of access to all digital content and services.

 

5. Refund Request Process

To request a refund review, you must contact us at:

info@marcoteora.com

Your request must include:

• Full name

• Email used during purchase

• Transaction date and payment reference

• Product or service purchased

• Reason for the request

We may request additional information to verify the purchase and assess eligibility.

 

6. Response Time

We typically respond within 24–48 hours.

If a refund is approved, processing time may vary depending on the payment provider and may take several business days to appear on your account.

 

7. Changes to This Refund Policy

We reserve the right to update this Refund Policy at any time.
Any updates will be published on this page with the revised date.

 

8. Contact

For questions regarding refunds or billing, contact:

Email: info@marcoteora.com
Website: www.marcoteora.com

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​By purchasing, you confirm that you understand the digital nature of our services and accept that access to content is delivered immediately after payment.